Facilities and services at Hacienda de los Santos
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Airport transfer
- Great food & dining
- Free Parking
Services & Facilities
127 amenities in 17 categories.
Activities
13 items
- Temporary art galleries
- Live sports events (broadcast)
- Tour or class about local culture
- Fishing
- Movie nights
- Tennis court
- Cooking class
- Walking tours
- Mini golf
- Live music/Performance
- Cycling
- Bike tours
- Hiking
Business Facilities
3 items
- Meeting/Banquet facilities
- Business center
- Fax/Photocopying
Cleaning Services
4 items
- Daily housekeeping
- Ironing service
- Suit press
- Laundry
Cleanliness & disinfection
5 items
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
Common Areas
8 items
- Garden
- Chapel/Shrine
- Outdoor furniture
- Terrace
- Game room
- Sun deck
- Outdoor fireplace
- Shared lounge/TV area
Entertainment & Family Services
1 item
- Board games/Puzzles
Food & Drink
13 items
- Fruits
- Room service
- Snack bar
- Grocery deliveries
- On-site coffee house
- Special diet meals (on request)
- Restaurant
- Packed lunches
- Kids' meals
- Bar
- Wine/champagne
- Breakfast in the room
- Kid-friendly buffet
Food & drink safety
5 items
- Breakfast to-go containers
- Delivered food covered securely
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
Front Desk Services
8 items
- Currency exchange
- 24-hour front desk
- Baggage storage
- Tour desk
- Concierge
- Express check-in/out
- Invoice provided
- Private check-in/out
General
3 items
- Parking
- Free parking
- Pet friendly
Miscellaneous
7 items
- Air conditioning
- Pet basket
- Elevator
- Facilities for disabled guests
- Heating
- Non-smoking rooms
- Smoke-free property
Physical distancing
5 items
- Screens or physical barriers between staff and guests in appropriate areas
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Contactless check-in/out
Pool and Spa
24 items
- Sun umbrellas
- Swimming pool toys
- Swimming pool
- Fitness
- Outdoor pool
- Spa Facilities
- Pool with view
- Pedicure
- Facial treatments
- Spa
- Kids' pool
- Spa lounge/relaxation area
- Shallow end
- Body Treatments
- Hair treatments
- Massage
- Sun loungers or beach chairs
- Bathhouse
- Fitness center
- Spa/wellness packages
- Body scrub
- Manicure
- Outdoor pool (year-round)
- Beauty Services
Safety & security
6 items
- CCTV in common areas
- CCTV outside property
- 24-hour security
- Safe
- Fire extinguishers
- Smoke alarms
Safety features
8 items
- Process in place to check health of guests
- Thermometers for guests provided by property
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Face masks for guests available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Access to healthcare professionals
Services
3 items
- Free WiFi
- WiFi
- Internet
Transportation
11 items
- Airport shuttle (free)
- Shuttle service (additional charge)
- Parking garage
- Airport shuttle (additional charge)
- Airport pick up
- Electric vehicle charging station
- Shuttle service
- Airport drop off
- Accessible parking
- Shuttle service (free)
- Airport shuttle